TriplePundit interviewed Noa Gafni, managing director at FSG and John Harper, CEO of FSG on how to build trust for companies.
They both spoke about the following:
- How getting back to business basics can help leaders find their way through murky waters to regain and maintain public trust
- How transparency is not the same thing as trust
- How companies can move beyond commitments and lead with their values in ways that feel authentic to all their stakeholders
“The current tensions of the moment, regardless of where you stand on the political spectrum, highlight that we missed something along the way,” said John Harper, CEO, FSG. “How do we get back to the basics of the business? Yes, it’s true that folks want businesses and corporations to lead with their values, but I think they want them to do it authentically, in ways that make sense for them, not encroaching or moving into other aspects of life that don’t quite feel authentic.”
